Data protection declaration

1. Objective and responsible body

1.1. This data protection declaration explains the type, scope and purpose of the collection and use of data as well as the use of cookies within our website and our online offer.
Provider / body responsible for data protection:

Grand Hotel Mussmann GmbH
Ernst-August-Platz 7
30159 Hanover
Telephone: +49 / 511/36 56 – 0
Fax: +49 / 511/36 56 – 145
Email: Reservation(at)

1.2. The legal basis for data protection can be found in the European General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSGneu) and the Telemedia Act (TMG).

2. Basic information on data processing

2.1. We collect, process and use users’ personal data only in compliance with the relevant data protection regulations. This means that the data of the users will only be used if there is a legal necessity or consent.

2.2. We take organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and thus to protect the data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons

3. Collection, processing and use of personal data

3.1. The personal data of the users are used for the following purposes:
– The execution of our services, services and user services.
– Ensuring effective customer service. When you contact us, the information is stored for the purpose of processing the request and in the event that follow-up questions arise.
– Sending newsletters or other advertising material, provided the recipient has given us the appropriate consent.

3.2. We forward the data to third parties if this is necessary for the performance of the service or for billing purposes or in order to fulfill our contractual obligations towards the users.

4. Sending information by email and newsletter

4.1. Insofar as we send e-mail messages with advertising information about us and our services, this takes place only with the express consent of the recipient. Users can object to receiving email messages at any time.

4.2. You can revoke your consent to the storage of the data, the email address and their use at any time.

5. Collection of access data

5.1. We collect data about every access to the server on which this offer is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider .

5.2. We use the log data without assignment to the person of the user or other profile creation in accordance with the legal provisions only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, we reserve the right to check the log data retrospectively if there are reasonable grounds to suspect illegal use.

6. Cookies & range measurement

6.1. Cookies are information that is transmitted from our web server or third-party web servers to the user’s web browser and stored there for later retrieval. Users are informed about the use of cookies in the context of pseudonymous range measurement in the context of this data protection declaration.

6.2. Viewing our website is also possible with the exclusion of cookies. The user can accept or reject the storage of cookies via a corresponding message. In the event of a rejection, no cookies are stored on the user’s computer. Alternatively, users who do not want cookies can deactivate the corresponding option in the system settings of their browser. Cookies that have already been saved can also be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this offer.

7. Use of the online booking tool DIRS2 I from TourOnline AG

Our online presence uses the online booking tool DJRS2 I (hereinafter “OBT”) from TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany (www.dirs2 l .de, hereinafter “to enable online booking of accommodation and other travel services, as well as to handle inquiries.” TOAG “). As part of the OBT, TOAG processes the data as the person responsible. You will find the information and provisions on data protection in the TOAG data protection declaration on OBT, which you can access at any time from OBT or at


8. Range measurement: Google Analytics

8.1. We use Google Analytics, a web analytics service provided by Google lnc. (“Google”). Google uses cookies, text files that are stored on the user’s computer and that enable an analysis of the use of our online offer. The information generated by the cookie about the use of this website by the user is usually sent to one Google servers in the USA transferred and stored there.

8.2. Google will use this information on our behalf to evaluate the use of the website by users, to compile reports on the activities within our online offer and to provide us with other services related to website and internet use.

8.3. We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and shortened there in exceptional cases.

8.4. The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website and from processing this data by Google by downloading the browser plug-in available under the following link and

8.5. As an alternative to browser acid-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future (the opt-out only works in the browser and only for this domain). An opt-out cookie is placed on your device. If you delete your cookies in this browser, you must click this link again.

9. Information, revocation, changes, corrections and updates

9.1. If requested, users have the right to receive information free of charge about the personal data that we have stored about them. The contact details can be found in the imprint.

9.2. In addition, users have the right to correct inaccurate data, revoke their consent, block and delete their personal data, provided that there is no legal obligation to retain this.

10. Changes to the privacy policy

10.1. We reserve the right to change the data protection declaration in order to adapt it to changes in the legal situation, or in the event of changes to the service and data processing.

10.2. Users are therefore asked to inform themselves regularly about their content.

11. Data protection officer

In accordance with § 38 BDSG-new, we have appointed a data protection officer: PROTEKTO DATA FUSE GmbH
Responsible Mr. Kent Schwirz
Wendenstraße 279
20537 Hamburg
Email: datenschutz(at)